567k FAQ — Answers to Your Most Asked Questions

No — 567k strictly allows one account per person. Duplicate accounts are detected and may result in bonuses being voided and accounts being suspended. If you can't access your existing account, use the Forgot Password option on the Login page or contact support via live chat for help.

Basic mobile number verification is done at registration. Full identity verification — typically your CNIC — is required before processing your first withdrawal. This is a one-time step. Having your CNIC ready when you're about to withdraw means there are no delays in getting your PKR balance out.

On the Login page, click Forgot Password. An OTP will be sent to your registered mobile number. Enter the OTP and follow the steps to set a new password. The whole process takes under two minutes. If your mobile number has changed and you can't receive the OTP, contact support through live chat for manual account recovery.

You can update your contact details from Account Settings after logging in. For security reasons, changing a mobile number requires OTP verification on both the old and new number. If you no longer have access to your old number, reach out to live chat support with your CNIC details so they can assist you securely.

JazzCash and Easypaisa deposits are typically credited within seconds. Raast and bank transfers can take a few minutes to a couple of hours depending on your bank. Card deposits are usually instant. If your deposit hasn't appeared after 30 minutes, check your transaction history and contact support with your transaction reference number.

Yes, a minimum deposit applies and is displayed on the deposit screen at the time of transaction. The minimum is kept low so players can start with a small amount and get comfortable with the platform before depositing more. Exact limits are shown in the cashier section of your account.

567k does not charge any platform-side deposit fees. However, your payment provider — JazzCash, Easypaisa, or your bank — may apply their own transaction charges depending on the transfer type. Check with your payment provider if you're unsure. The amount credited to your 567k balance is exactly what arrives after any provider fees.

First, wait up to 30 minutes as some bank transfers take time to process. If the balance still hasn't updated, go to your transaction history inside the account to check the status. If the transaction shows as pending or failed, contact live chat support and share your transaction reference number, amount and the time you made the deposit — the team will trace and resolve it promptly.

JazzCash and Easypaisa withdrawals are typically processed within 1–3 hours. Bank transfers and Raast may take up to 24 hours depending on your bank. Withdrawal times can vary slightly during peak periods or if additional verification is required. You can track the status of your withdrawal in your account's transaction history.

Common reasons include pending identity verification, an active bonus with wagering requirements not yet met, or a bank processing delay. Check your account notification centre for any action required on your side. If no action is needed and the withdrawal has been pending beyond the standard time frame, contact live chat support with your withdrawal reference.

You can cancel a pending withdrawal from your transaction history as long as it hasn't been processed yet. Once it moves to processing status, it can no longer be reversed. If you need to cancel urgently, contact live chat support immediately — they may be able to help if the transfer hasn't gone through yet.

In-play betting lets you place bets while a match is already live. Odds update ball by ball based on the match situation. You can bet on outcomes like next wicket, runs in an over, total match runs and dozens of other markets. To join a live match, go to the Betting section, select the match and you'll see all available in-play markets with real-time odds.

If a cricket match is abandoned or rained off before the required number of overs for a result, pre-match bets are typically voided and your stake is returned to your account balance. In-play bets already settled before the abandonment stand. Full details are in the Terms and Conditions under betting rules.

Yes, cash out is available on selected markets including most cricket and football fixtures. When cash out is available on your bet, you'll see the option in your open bets section with the current cash out value. The offered amount fluctuates based on live match conditions. Accepting cash out settles your bet immediately at that value.

Wagering requirements mean you need to bet a certain multiple of the bonus amount before you can withdraw bonus-derived winnings. For example, a bonus with a 10x wagering requirement on PKR 1,000 means you need to place PKR 10,000 in qualifying bets. Progress is tracked in your bonus section and updates in real time as bets settle.

No — bonus funds and winnings generated from bonus play must meet the wagering requirements before they become withdrawable. Your real-money balance (deposited funds that haven't been mixed with bonus play) can generally be withdrawn at any time. The cashier separates your real balance from bonus balance so you can always see exactly what's what.

Log in and go to the Promotions page or your account's bonus section. Active bonuses show their current wagering progress, expiry date and eligible games or sports. New promotions are added regularly, especially around PSL season, T20 tournaments and major football fixtures. Make sure to check the Promotions page regularly so you don't miss a reload offer.

The 567k app supports Android 6.0 and above, which covers most phones in use across Pakistan. If your device runs an older OS version, the mobile browser version of the site works well as an alternative — just visit 567k.onl from your phone's browser and the site adjusts to your screen size automatically.

Yes, all payment methods available on the desktop site are also available inside the app. JazzCash, Easypaisa, Raast, bank transfer and card payments are all supported. Deposits and withdrawals in the app go through exactly the same process as the website — just more convenient from your phone.

All slots and RNG casino games use certified random number generators. Live casino games are dealt by real dealers on camera with no digital outcome manipulation. Game providers supply their RTP (return to player) percentages which are documented and available in the help section of each game. Play responsibly and within your own set budget.

Many slots in the Game Lobby offer a demo or free-play mode that you can try without depositing. Live casino games require a real balance to join as you're playing at a live table with a dealer. The demo option, where available, is shown alongside the real-play button on each game's tile in the lobby.